“I was lured by the durability and lack of maintenance as advertised. New models, according to Trex, do not have this issue and are guaranteed against mold stains. Trex offers a wide selection of deck boards and they’re not all made the same. An Example Of Excessive Fading. Pro Tip: Always use pencil to make your marks since graphite easily washes off the decks surface. However, if you don’t want to use clips and opt for screws or plugs then we recommend setting the gap to a minimum or .25″ which is what Trex recommends. Upon calling Trex and submitting a warranty claim to have the material covered, Trex completely washed their hands of any responsibility and emailed some generic letter that it was installed improperly. Dirt clings to composite decking more so than wood and it stands out a lot more too. Notwithstanding the foregoing, Trex does not warrant that the Product is stain-proof, and does not warrant stain resistance resulting from spilled or otherwise applied food and beverage substances which are not properly cleaned as provided above within one (1) week of exposure. “Trex brand leadership continues to position us at the forefront of strong secular trends for the composite decking and railing industry. Smaller is nicer but too small can be a problem. Incredibly frustrating, unresponsive and inane.” Says Michael of Bend, OR. Framing with steel eliminates a lot of issues you can face when framing with wood. But they’re dedicated to constantly improving the product which means the decking their selling today is much better than what they offered in the past. This can be an issue with an older deck once fading has occurred since the new deck boards won’t match the old. And this creates a secondary issue where some of the deck is in sunlight and some isn’t. Demand for Trex products continues to outpace supply reflecting consumer preferences for the superior aesthetics and high performance of our products and continued strength in the repair and remodel sector. Skimp on any of these 3 issues and you could have problems down the road. Trex Company is the world’s largest manufacturer of high performance wood-alternative decking and railing, with more than 20 years of product experience. With a Trex communicator in hand, you can properly diagnose device issues in the field. Even if you cut away a chalk line some of the chalk can still get onto the decks surface and stain so be careful. Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. Creation: Your claim has been started, but not all necessary information has been supplied to us. We’re a custom home builder in NJ and build decks with Trex decking on a regular basis. Trex will not listen to complaints; they simply send a boilerplate letter using "environmental issues" as an excuse to deny responsibility. Even if it didn’t, we could rebuild the entire deck and still be money ahead. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Trex does not warrant against and is not responsible for any condition attributable If your going with composite decking rather than wood, even though it’s a maintenance free product, it still needs constant cleaning to look it’s best. It seems to come on strong and takes constant effort to keep the decking clear of it. If any food or drinks spills clean it up right away, don’t let it sit on the deck for too long. Every new Trek bicycle comes with the industry's best warranty and loyalty program: Trek Care. We have a large deck, and replacing only the bad boards isn’t an option since there is so much damage and fading the new boards will look like a completely different product. The Company expressly disclaims any obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise. Chalk lines are typically used in construction to mark straight lines. “Third quarter profitability, exclusive of the warranty charge, demonstrated the successful execution of our low-cost, highly-efficient operating model, which more than offset the anticipated increased labor and depreciation costs related to capacity expansion and COVID-19 management.” noted Bryan H. Fairbanks, President and Chief Executive Officer. We build using Trex composite decking regularly because it’s known for it’s gorgeous style and long lifespan. It’s worth the money to avoid costly problems in the future. Deck board spacers are also available. After the deck dries, the dirt footprints remain.” Says Selka of Dublin, OH. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. Cleaning with a soft bristle brush and warm soapy water per the cleaning instructions and waiting for it to dry still doesn’t clean it. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Grease badly stains Trex decking. Trex Residential Products net sales increased 20% to $218 million with Trex Commercial Products contributing $13 million to net sales. It doesn’t always happen on ever deck but when it does it really looks bad. For full year 2020, we expect incremental gross margin to be at the low end of the 45% to 50% range, excluding the warranty charge, and reflecting COVID-19 related expenses, inflation and logistics costs associated with startup expenses as we approach our Virginia facility coming online. In addition to 25 to 30 years being the manufacturer reported number, numerous third party tests also confirm the lifespan of composite decking. Sometimes the materials fail, but it’s very rare. Companies like Trex stand behind their products and warranty them but they have to be installed properly. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Decomposed first generation Trex decking. !” Says T. K. of Longview, WA. Trex has a hard time denying the warranty if your contractor follows the proper procedures. A: Yes, Trex RainEscape is warranted to last for 20 years from the date of purchase. Visit your home center paint department and ask for deck brightener. Stocked in more than 6,700 retail locations worldwide, Trex outdoor living products offer a wide range of style options with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. DISCLAIMER OF ALL OTHER WARRANTIES. NJ Businesses. Troubleshooting Trex Decking. Trex Says Newer Products Don’t Stain New model Trex decking with capped design don’t have staining problems like the older products do according to Trex. Now, when it comes to the cheap Trex options, I’d be sceptical about getting 25 to 30 years out of them without some sort of major issue popping up. ET. The nails act as a spacer just like when you install tile. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential scratches. , but refrain from using Trex decking, mold shows up and when it does it really bad... Deck was painted and lasted 30 years wood and it has faded terribly but... Happens, but it happens often enough that you should know about it – website by on decking. 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You filed a warranty claim information, see the link below for how to contact us your! N'T stand behind warranty we built a deck brightening product such as Pour-N-Restore, which recommends... A frightening regularity and sameness throughout the threads of complaints 5 % $. On current visibility, we could rebuild the entire deck and still be money ahead 218 million with margin...
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